Orders and Returns

Most orders will ship within 1-2 business days. Some large items such as baskets, backpack bags, and carts, may ship directly from the manufacturer and arrive separately (there may be a delay in available tracking information on these items).

Orders including Pre-Order items will ship upon their arrival or on the release date specified by the manufacturer. 

If any items on your order are unavailable in their selected options, we will react based upon your substitution preferences.   If you select that you prefer to be contacted we will contact you by email and/or phone with the closest available options.  If you select that substitutions are OK, we will ship the item that best meets your substitution preferences. 

Returns and Exchanges
We accept returns and exchanges on any new, un-used merchandise. If you would like to make a return or an exchange, please Contact Us to be issued an RMA number.

Our mailing address for returns:
ATTN: Returns Department RMA #XXXXXXX
1200 Mendelssohn Ave N Ste 200
Golden Valley, MN 55427